Case
3
Novataris provides operations on several of 3’s digital platforms which, among others, includes a web shop and a self-service solution.
Operations on 3’s Digital Platforms
With an efficient and agile development team, 3 strengthens their online channels by constantly staying innovative and relevant.
THE SOLUTION
Agile business development
Modern frontend architecture
Fast time-to-market
High modularity
Cloud hosting
3 delivers mobile and data subscriptions in an ever-changing market. Through a long-lasting partnership, Novataris has helped fulfil the strategic visions that constitute 3’s online presence.
Novataris provides operations on numerous of 3’s digital platforms, presenting 3’s customers with a modern web shop, a dynamic self-service solution, as well as various other online services.
The platforms are continuously developed and improved. This means that 3’s online solution has an exceptionally high stability, whilst each service works seamlessly and with high performance.
The continuous development of the platforms also provides a faster than ever time-to-market for new expansions and updates, ensuring that 3 stays ahead of competition.
3 often experience periods of massive traffic in their web shop, as they regularly launch new products and online offers. To support these periods, 3’s online solution is built on a robust infrastructure. This enables the systems to withstand increasing pressure, whilst ensuring that 3 never loses business.
The solution also includes centralised monitoring and automated alarms which allows for Novataris to react proactively and prevent critical errors and performance issues, among other things. 3 can, in this way, focus on their business with peace of mind, knowing that their customers will always receive the best possible user experience.
3’s online solution is cloud hosted and based on modern technologies. This provides 3 with a dynamic and fully scalable platform, paving the way for 3’s future growth and success in the market.
About 3:
3 are among the most successful telecommunication companies in Denmark, constantly setting new standards in their industry.
With a continuous focus on challenging the existing market as well as a vision to exceed the expectations of their loyal and growing customer base, 3 has established their position as frontrunners in the digital world.
Challenge
Most of 3’s contact with customers happens online. This means that 3’s digital solution plays a crucial part in ensuring their success in the market.
To meet the high expectations of their customers and boost competitiveness, 3 needed an online solution that allows for them to stay relevant and innovative in their digital channels.
To achieve this goal, all services must work seamlessly and with high performance. New expansions and updates must be easy to use, whilst the web shop needs a clearly visible overview of the newest offers.
Finally, the solution requires a robust infrastructure, to withstand the frequent periods of massive traffic in the web shop.
Solution
Novataris provides operations on several of 3’s digital platforms which, among others, includes a web shop and a self-service solution.
Continuous development of the platforms ensures an exceptionally robust technical foundation, built on a stable and frequently improved IT architecture.
The solution is based on modern technologies, has centralised performance monitoring, and is cloud hosted to guarantee full scalability.
The system landscape consists of multiple separate solutions, micro services, and modules. The high modularity, combined with Novataris’ agile method, results in an extremely short development time and faster time-to-market, with only few days from idea to delivery on selected features.
Value
With an efficient and agile development team, 3 strengthens their ability to stay relevant and innovative, as they can react to market changes faster than ever.
Through continuous development and a robust infrastructure, 3’s online solution has an exceptionally high stability, and 3 never loses business.
3 now has peace of mind, knowing that centralised monitoring ensures that their customers always receive the best possible user experience.
3’s solution has full scalability through cloud hosting. In this way, 3 reinforces their strong position in the market, paving the way for future growth.
”Novataris is a strong partner who, with their efficient and agile development team, plays an important part of the daily operations and continual development of 3.dk. With their technical competencies and knowledge of our industry, they also contribute with consulting on strategic technical decisions, ensuring that we continue to grow our digital solutions and provide a great user experience for our customers.”
Nanna Lykke-Kjeldsen, Digital Director in 3 Denmark
THE DIFFERENCE WE MADE
3 now has a solution with full scalability which reinforces 3’s position in the market
With an extremely stable solution, 3 lever loses business
3 strengthens their ability to stay relevant and innovative